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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephe Slane

April 16, 2025

5  out of  5
rating by Stephe Slane
"Madison & Lisa are our favorite Insurance Agents. Very knowledgeable, respectful & pleasant to do business with, we been with State Farm for over 35 years, and appreciate them both very much!!!!!"
We responded:
"Thank you for the review!! It's always a pleasure to help!"
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Anna Rohl

April 4, 2025

5  out of  5
rating by Anna Rohl
"Wonderful service while I was in the process of moving to Ann Arbor. Meah helped me set up both renters and auto insurance quickly and smoothly-- a great experience!"
We responded:
"Anna, Welcome to our agency! I'm so happy that Meah was able to make the transition seamless for you. Thank you for the review. "
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Stephen Cunegin

March 26, 2025

5  out of  5
rating by Stephen Cunegin
"Very helpful and patient with all of my questions. Helped me understand insurance more. Very welcoming office too"
We responded:
"Stephen, thank you for taking the time to leave us a review. Glad we were able to make insurance easier to understand! "
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Charlotte Hall

March 26, 2025

5  out of  5
rating by Charlotte Hall
"Joy was a pleasure to work with and made my transition very easy!"
We responded:
"Welcome to the agency Charlotte! Thanks for the review, Joy is amazing! "
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TB Excavation

March 24, 2025

5  out of  5
rating by TB Excavation
"Madison was very fast and helpful would definitely recommend."
We responded:
"Yes, Madison is awesome! Thank you for the review!"
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Riley Sironen

March 19, 2025

5  out of  5
rating by Riley Sironen
"Always satisfied with their customer service. Recently worked with Madison K. Quick, helpful, and professional!"
We responded:
"Riley Thank you for the review. Madison is the best! Glad you're happy with our service! "
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Beatrice Wilson

March 10, 2025

5  out of  5
rating by Beatrice Wilson
"Every one is very respectful and professional, I would definitely recommend this to everyone."
We responded:
"Beatrice, Thank you for the review! We appreciate your business. "
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Sandra Rich

March 10, 2025

5  out of  5
rating by Sandra Rich
"Always very professional and informed."
We responded:
"Sandra, We appreciate your business and always ready to help! Thank you for the review. "
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shimshacur thompson

March 5, 2025

5  out of  5
rating by shimshacur thompson
"Miss Rich worked hard to get me a great rate for my insurance. Kudos.😊"
We responded:
"Happy we were able to help. Thank you for the review! "
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Clyviane Townsend

March 4, 2025

5  out of  5
rating by Clyviane Townsend
"Lisa and her Office Staff are great they always provide World Class Customer Service."
We responded:
"Clyviane Thank you so much for your review. We appreciate your business! Lisa Rich State Farm "
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Al Madina- International High Fashion Apparel

March 4, 2025

1  out of  5
rating by Al Madina- International High Fashion Apparel
"Unprofessional."
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Robert Lee

February 7, 2025

5  out of  5
rating by Robert Lee
"Madison has a clear understanding voice on the phone. Responds to emails with answers"
We responded:
"Hi Robert! Thank you for the review! Madison does a great job at helping our customers. "
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Bryant Mariner

November 15, 2024

5  out of  5
rating by Bryant Mariner
"Thanks to Meah, I was able to get the best and cheapest car insurance rates around!"
We responded:
"Bryant welcome to the Lisa Rich Agency! I'm so happy that Meah was able to help you out. Thank you for the review! "
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Shataviea Lee

October 8, 2024

5  out of  5
rating by Shataviea Lee
"I think everyone at the Lisa Rich State Farm are just great. And a special thank you to Madison!"
We responded:
"Shataviea thank you for sharing, we appreciate you! "
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Shai

September 26, 2024

5  out of  5
rating by Shai
"So far, such a great experience! Very personable and informative agents. Very glad that I made the switch from another agency, that did not respect me as a client."
We responded:
"Shai, Thank you so much for the review. We strive to provide great customer service, Welcome to the agency!"
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Kandiss Ecton

September 26, 2024

5  out of  5
rating by Kandiss Ecton
"What a great agency! Lisa & team make the process simple!"
We responded:
"Thank you so much for the review Kandiss! We truly appreciate it!"
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Ivy Fields

September 26, 2024

5  out of  5
rating by Ivy Fields
"Lisa and her office are great! Great service and professional!"
We responded:
"Ivy Thank you for the review! "
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Anita Murray

September 26, 2024

5  out of  5
rating by Anita Murray
"Lisa is very professional and knowledgable."
We responded:
"Anita Thank you for the review!"
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Andrew Bailey

September 18, 2024

5  out of  5
rating by Andrew Bailey
"I had the recent pleasure of working with Meah to review policy coverage. She was extremely helpful and looked at a few variables in coverage to ensure I had the best policy and premium. Meah certainly earned our business and I look forward to State Farm being our insurance provider again."
We responded:
"Andrew, I'm glad to hear that Meah was able to provide great customer service. Thanks for the review!"
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Alt Cpw

September 16, 2024

5  out of  5
rating by Alt Cpw
"Meah had great customer service and saved me almost $100 on my monthly bill. I couldn't be more grateful. Won't he do it! 🙌🏾"
We responded:
"That's AWESOME! Glad Meah was able to help you out!! Thanks for sharing! "
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Will J

September 10, 2024

5  out of  5
rating by Will J
"I had a good experience here. Joy did a wonderful job explaining everything to me and made my transition from out of state smooth! Thank you!!"
We responded:
"Will I'm happy to hear that Joy made the transition smooth for you, Welcome to Michigan!! thank you for the review!"
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Emma Patterson

August 28, 2024

5  out of  5
rating by Emma Patterson
"Madison was super quick to respond in a moment of need and provided me with all the documents I needed in only a couple of minutes!"
We responded:
"HI Emma, Thanks for the review! Madison is Awesome!"
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Vincent Smith

July 30, 2024

5  out of  5
rating by Vincent Smith
"Madison was super helpful and very informative. She was very professional, polite and asked all of my questions. Highly recommended and very appreciative of the service and support."
We responded:
"Vincent I am happy to hear that Madison was very helpful! Thank you for the review! "
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Donna Carter

July 8, 2024

5  out of  5
rating by Donna Carter
"The customer service and supervisor was very helpful and pleasant."
We responded:
"Donnna, thank you so much for the review! "
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Md. Kamrul Islam

June 28, 2024

5  out of  5
rating by Md. Kamrul Islam
"This is great ! Very quick response from Madison Kilgore! Awesome"
We responded:
"Thank you so much for the great review! Madison does a great job taking care of our customers. "