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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Gowell

July 7, 2026

5  out of  5
rating by Erin Gowell
"We've communicated with Madison K at Lisa Rich State Farm many times for various reasons, and she has always been kind, knowledgeable, and very efficient when answering questions and getting us info. We recommend giving her a call if you have any insurance needs!"
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Cherie VanMaren

June 26, 2026

5  out of  5
rating by Cherie VanMaren
"Madison is away so friendly and polite."
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Rudi Aleman

June 26, 2026

5  out of  5
rating by Rudi Aleman
"Madison provided great service, she was very knowledgeable and quick to respond. provided all documents i needed for our mutual client in a professional and timely fashion. thank you Madison Kilgore"
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Donnette Bow

June 16, 2026

5  out of  5
rating by Donnette Bow
"Joy Williams is very Professional, and Very knowledgeable. So happy I found her! She helped me with exactly what I needed. I will be referring her"
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Tianchen Zhang

June 15, 2026

5  out of  5
rating by Tianchen Zhang
"Tyler is a really responsible agent, who assisted me throughout the entire process of insuring all my properties."
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Bob Osterheldt

June 10, 2026

5  out of  5
rating by Bob Osterheldt
"Been with Lisa since I’ve moved to Michigan in 2023. Always responsive. Madison is outstanding. Always there if you have any questions or needs."
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Shelby Y

June 10, 2026

5  out of  5
rating by Shelby Y
"Always helpful"
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Jazlaina Clark

June 9, 2026

5  out of  5
rating by Jazlaina Clark
"I definitely recommend going to see Joya! Loved my experience fast and quick."
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Tim Jones

June 3, 2026

5  out of  5
rating by Tim Jones
"I couldn't have hand picked a better agent and really, new member of the family. Lisa and her team look out for my money and my families well being better than I hoped. This was the right decision."
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Michael Joseph

June 1, 2026

5  out of  5
rating by Michael Joseph
"The person that served me sold me a life insurance policy as well as an auto owners policy. I saved money on my auto insurance policy and purchased a much needed life insurance policy. The agent was very professional and not pushy but carefully listened to my needs and made a recommendation. I very much endorse them"
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Ms. KISH

May 29, 2026

5  out of  5
rating by Ms. KISH
"Madison K always gets back to me promptly when I need a document or any questions answered. I love Lisa White and her staff."
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jill joseph

May 29, 2026

5  out of  5
rating by jill joseph
"I have had such a great experience since switching to this agency. Tyler has been so helpful and was able to get me a great price with all the coverage I need. I would definitely recommend."
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Nathaniel Reinholz

May 27, 2026

5  out of  5
rating by Nathaniel Reinholz
"I never knew what my life was missing until I met Tyler Joseph. Great personal service, someone who cares. I switched and saved - both on auto and homeowner’s. Already telling my friends and family."
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Christian Diaz de la vega

May 27, 2026

5  out of  5
rating by Christian Diaz de la vega
"Very nice patient and kind. I had questions on saving money by bundling, he went through all the options and even helped me with my life insurance! I recommend everyone to ask for him!:)"
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Tonuia Sanders

May 7, 2026

5  out of  5
rating by Tonuia Sanders
"Madison has such patience and understanding when answering questions. She is very thorough, prompt, and provides great customer service. If you are looking for a great insurance agency, this is where you want to be!"
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Devin Francois

May 6, 2026

5  out of  5
rating by Devin Francois
"Joy was very helpful in getting my policy transferred from a different agency that was dragging their feet. She kept me in the loop about what I needed to do and step by step kept me informed. She was/is very thorough efficient and took care of business"
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Brenna

May 6, 2026

5  out of  5
rating by Brenna
"Madison was a pleasure to work with! Very on top of things and pays attention to details. Quick to rectify issues as well."
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Crystal Lundy

April 30, 2026

5  out of  5
rating by Crystal Lundy
"So happy with my insurance agent, Lisa White! She and her team are always friendly, responsive, and genuinely helpful with anything I need. I highly recommend her."
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Tony Robertson

April 19, 2026

5  out of  5
rating by Tony Robertson
"I’ve had the opportunity to work with Lisa White and her team for over 10 years, and what stands out the most is the consistency in their customer service and responsiveness.

Lisa sets the tone as a leader and entrepreneur who truly cares, and that shows through her entire staff. Her team reflects who she is—professional, attentive, and always willing to go the extra mile to make sure everything is handled the right way. No matter who I speak with, I know I’m going to get timely follow-up, clear communication, and genuine support.

That level of alignment doesn’t happen by accident—it comes from strong leadership and a real commitment to serving people, not just selling policies.

If you’re looking for an agent and a team you can trust, who consistently go above and beyond, I highly recommend Lisa White and her staff.



Tony Robertson"
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Obed Tonlaar

April 2, 2026

5  out of  5
rating by Obed Tonlaar
"Madison was great to talk to and guided me through the options available for new insurance quote for my updates. I really appreciate the follow up call."
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sin

March 31, 2026

5  out of  5
rating by sin
"Madison is always very respectful and answers all my insurance questions!"
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Daouda Meite

March 20, 2026

5  out of  5
rating by Daouda Meite
"Quick and always available to satisfy our needs"
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amie22ah

March 18, 2026

5  out of  5
rating by amie22ah
"Madison was very quick and helpful"
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Anna Rohl

March 12, 2026

5  out of  5
rating by Anna Rohl
"Wonderful service while I was in the process of moving to Ann Arbor. Meah helped me set up both renters and auto insurance quickly and smoothly-- a great experience!"
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Tamiya Simmons

March 12, 2026

5  out of  5
rating by Tamiya Simmons
"I have life insurance and they were super good at explaining everything clearly. Answered every question fully I had a clear understanding of the policy I choose. Very friendly and helpful."